5/8/2023 0 Comments Onsip admin![]() Choose " Modify" in the extensions box and delete their extension. This way you can give a new employee the same extension. At this point, you have a User in the system without a voice mailbox and without an extension. Lastly, choose " Delete", to delete the user from your list. Adding an external number(s) to your OnSIP account only takes a few simple steps. ![]() (If you do this by mistake, support can un-delete a user.)ģ.) If adding a new employee, choose the " User " tab, "Create New User" to create a whole new user and assign them the extension of the previous User. While logged into the Admin Portal, you add the number in the Resources tab and assign it a descriptive name. Save the number to your account and it will then be ready for use in your business’s call settings. Adding external phone number(s) in the OnSIP Admin Portal. The will now get the SAME voice mailbox number as the former User. The new User will need to create an unavailable greeting for their new voice mailbox.Ĥ.) If you are assigning the new user an existing phone that has been configured to hit our boot server, you will have to assign that phone to the user under the " Resources" tab. ![]() In Resources, locate the MAC address of the phone and click to expand boxes. Under Line Details box, modify, update the LINE1 user (there's a dropdown list), and save. Now go to the physical phone and restart it (Polycom is a soft reboot, all other phones you can pull the power cord, count to 10, and plug back into power). Note: When disabling a user, make sure that there are no phone numbers currently assigned to “bill” that user. If a user is disabled and is listed as the “Bill Calls To” user on a phone number, then that number will temporarily be disabled as well. In order to avoid disabling your number, change the “Bill Calls To” user to an active user on the account. All phone numbers must have active users assigned in the “Bill Calls To” user field, which can be manually adjusted at any time under the Resources tab. ![]() This is also the case for any external phone numbers that you have created. What If I Don't Want to Delete the User, But Don't Want Them to Make Calls - see this link on how to disable PSTN calling and/or disable a User.OnSIP provides a detail enterprise pricing structure with multiple plans: All external phone numbers require a “Bill Calls To” user and will be disabled if that user is not active. #Onsip external voicemail number updateĬheck out the details for each plan, and select the best one for your company: JustCall offers Standard and Premium plans that meet the needs of different users.#Onsip external voicemail number how to. ![]()
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